Collaboration and Compassion

Case Management is a collaborative process that involves patients, members of the healthcare team, caregivers and community providers. It encompasses communication among all parties and facilitates care through effective resource coordination.

Case Management staff at Temecula Valley Hospital can assist with:

  • Communication with patients, caregivers and treatment providers about discharge planning needs
  • Coordination of recommended post-discharge services, such as home care, hospice and medical equipment
  • Coordination of transfers to acute rehab, skilled nursing and long-term acute care facilities
  • Providing resources about available community services

To learn more about Case Management Services, call 951-331-2240.

Social Work Services

Social workers can assist with:

  • Coordination of post-discharge services, including but not limited to, hospice, transportation and custodial placement
  • Providing community resources such as private caregiving services, board and care, and assisted living facilities
  • Referrals to community clinics and providing lists of neighborhood primary care physicians
  • End of life care and coping
  • Grief/coping/counseling services
  • Resources for mental health and drug/alcohol/chemical dependence treatment facilities

Skilled Nursing Facility

Skilled nursing facilities provide skilled nursing care and rehabilitation services for patients who meet certain criteria that require ongoing nursing care prior to being discharged to their home. If transferring to a skilled nursing facility is recommended, care providers will determine the length of stay on an individual basis.

Home Health

Home health services are provided to patients in the home setting. These include:

  • Disease education and management
  • Medication management
  • Skilled nursing services, such as wound care or intravenous antibiotic therapy
  • Pain management
  • Physical, speech and occupational therapy


Hospice is a patient and family centered approach to providing a caring environment for meeting the physical and emotional needs of the terminally ill. Services are provided in the comfort of one's home, assisted living, skilled nursing facility or wherever the patient resides. The focus of hospice is symptom management and comfort.

Long-Term Acute Care

A long-term acute care facility is a specialty care hospital designed for patients with conditions that need intense, specialized treatment for an extended period of time.

Durable Medical Equipment

Durable medical equipment (DME) is any equipment that provides therapeutic benefits to address certain medical conditions and/or illnesses. Common DME include:

  • Home oxygen
  • Walkers and canes
  • Wheelchairs
  • Bedside commodes
  • Raised shower chairs
  • Continuous Passive Motion machines
  • Hospital beds

Additional Resources

Jacob's House

A community resource dedicated to serving families with a loved one hospitalized due to a traumatic medical need. Jacob’s House provides a home of refuge offering physical, emotional and spiritual support.


Riverside County Resource Guide

Information and referral resource guide for housing, shelter, food, medical & mental healthcare, legal assistance and other community services available throughout Riverside County.